1. Terms & Conditions

AR3S Terms of Use

This website is made available as a service to our customers. Please review the following basic rules that govern your use of our website (the “Agreement”). Please note that your use of our website constitutes your unconditional agreement to be bound by and follow these Terms and Conditions.

Although you may “bookmark” a portion of this website and thereby bypass this Agreement, your use of this site still binds you to the terms. ar3s.ai reserves the right to update or modify these Terms and Conditions at any time without notice. Your use of this www.ar3s.ai website following such change constitutes your unconditional agreement to be bound by and follow the Terms and Conditions as they change. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

Dispute Resolution and Arbitration Agreement

Any dispute or claim arising out of or relating in any way to these terms, your visit to the site, or to any purchase, transaction, return or other interaction with company (including claims relating to company’s advertisements and disclosures, email and mobile sms messages sent by company, or company’s collection or use of your information) (“dispute”) shall be resolved through binding arbitration, rather than in court. The federal arbitration act and federal arbitration law apply to this agreement.

Any party who intends to seek arbitration must first try in good faith to resolve the dispute by providing to the other party a written notice (“notice”) describing the facts and circumstances of the dispute and the specific relief sought, and including any supporting documentation. The notice must be mailed via certified or registered mail to:

AR3S LLC

16192 Coastal Hwy

Lewes, DE 19958

Attn: General Counsel

Or to you at your last-used billing address or the billing and/or shipping address in your online profile. If we are unable to reach an agreement to resolve the claim within thirty (30) days after the notice is received, either party may commence arbitration.

Any arbitration under this agreement shall be conducted by the American Arbitration Association (’AAA’), adr.org, 1.800.778.7879, and pursuant to the then applicable AAA commercial arbitration rules and mediation procedures. You may choose to have the arbitration conducted by telephone, based on written submissions, in person in the county where you live, or at another mutually agreed location. Unless the arbitrator finds some or all of your claims to be frivolous, without merit or otherwise non-reimburseable, company will reimburse your reasonable attorney’s fees and costs for claims totaling less than $10,000 and agrees not to seek attorneys’ fees or costs from you. In lieu of arbitration, either you or company may assert individual claims in small claims court consistent with the jurisdictional and dollar limits that may apply. This section will survive after the terms of use terminate or your use of the site ends.

If you have in any manner violated or threatened to violate any company intellectual property right, we may bring suit in any state or federal court in the commonwealth of puerto rico. You consent to exclusive jurisdiction and venue in these courts.

Class Action Waiver

You and Company agree that any Dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, collective, or representative action. If this class action waiver is found to be void or unenforceable, the Dispute shall be resolved in state or federal court rather than in arbitration. You further agree that you will not be a member of any putative or actual class in a class action brought by anyone else, nor will you seek to become a class representative. You further agree that in any action you initiate, any relief you seek will be confined to relief on your own behalf. This section will survive after the Terms of Use terminate or your use of the Site ends.

Governing Law

By visiting this Site, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the Commonwealth of Puerto Rico without giving effect to any conflict of law provisions, shall govern any proceeding that occurs in arbitration. In the event any claim is found not to be arbitrable, normal choice-of-law rules shall apply to any proceeding brought in state or federal court.

Copyright and Trademarks

Unless otherwise indicated, all materials, including images, text, illustrations, designs, icons, photographs, programs, video clips, as well as written and other materials that are part of this site (collectively, the "Content") are copyrighted, trademarked, trade dress and/or other intellectual property, owned, controlled or licensed by walmartpr.com, one of its affiliates or by third parties that have licensed their materials to www.ar3s.ai and are protected by United States and international copyright laws. AR3S, LLC. Inc. and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials appearing on the website. Access to this website does not confer and should not be considered as conferring on any person any license under the intellectual property rights of www.ar3s.ai or third parties.

The AR3S, LLC. names and logos and all related product and service names, design marks and slogans are trademarks or service marks of AR3S, LLC. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this website. Access to this website does not authorize anyone to use any name, logo or mark in any manner. References on this website to any names, brands, products or services of third parties or hypertext links to third party sites or information are provided only as a convenience to you and do not in any way constitute or imply endorsement, sponsorship or recommendation of the third party, information, product or service by AR3S LLC. and www.ar3s.ai is not responsible for the content of any third party site and makes no representation as to the content or accuracy of material on such sites. If you decide to link to any third party website, you do so entirely at your own risk.

Using www.ar3s.ai

The Website and all of its Content are intended for personal, non-commercial use only. You may download or copy the Content and other materials displayed on the Website for personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or in any way exploit, in whole or in part, any of the Content, the Website or any related software. All software used on this site is the property of www.ar3s.ai or its suppliers and is protected by international and federal copyright laws. The content and software on this site may be used as a shopping resource only. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content of this Website is strictly prohibited.

Security Rules

Users are prohibited from violating or attempting to violate the security of the Website, including, but not limited to:

• (a) Accessing information not intended for such user or logging into a server or account which the user is not authorized to access.
• (b) Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
• (c) Attempting to interfere with service to any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mailbombing or crashing a server.
• (d) Sending unsolicited email, including promotions and/or advertisements for products or services; or forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.

Violations of system or network security may result in civil or criminal liability.

General Provisions

This Agreement represents the entire agreement between the parties and supersedes all prior agreements and representations between them. If any provision of this Agreement is held to be invalid for any reason, such provision shall be struck only to the extent necessary to make it valid and the remaining terms of the Agreement shall remain in full force and effect. The Company's failure to act with respect to a breach of this Agreement by you or others does not constitute a waiver and will not limit the Company's rights with respect to such breach or subsequent breaches. This Agreement shall be governed by and construed under the laws of California to the extent such laws apply to agreements between California residents entered into or to be performed in California. Any action or proceeding arising out of or relating to this Agreement or your use of this website must be brought in the state or federal courts of California.

Comments, Feedback, and User Submissions

Any comments, feedback, postcards, suggestions, ideas and any other information disclosed, sent or expressed to AR3S, LLC. on or through this website or disclosed, sent or expressed in any way in connection with the use of this website (collectively referred to as the "Comments") shall be and remain the property of the Company. The disclosure, submission or expression of any comments shall constitute an assignment to www.ar3s.ai of all worldwide rights, titles and interests in all copyrights and other intellectual property contained in the Comments. Accordingly, AR3S, LLC. shall be the exclusive owner of such rights, titles and interests and shall not be limited in any way in the use, whether commercial or otherwise, of any Comments.

AR3S, LLC. is not and will not be obligated to:

1. Maintain the confidentiality of any Comments.
2. Pay compensation to a user for any comments.
3. Respond to user Comments.

You agree that no Comments submitted by you to the Website will violate any third party right, including copyright, trademark, privacy or other personal property right(s). You further agree that no Comments submitted by you to the Website will constitute or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall be solely responsible for the content of any Comments you submit.

Product Colors

We have made every effort to display the colors of our products on the website as accurately as possible. However, as the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any colors will be accurate.

Indemnification

You agree to defend, indemnify and hold harmless AR3S, LLC., from and against any and all claims, damages, costs and expenses arising from or related to your use of the Website, including attorneys' fees.

Termination

These terms are effective until or unless terminated by either you or AR3S, LLC. You may terminate this Agreement at any time, provided that you discontinue any further use of this website. ar3s.ai may also terminate this Agreement at any time and may do so immediately and without notice, and accordingly deny access to the website, if in AR3S, LLC's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement, whether by you or AR3S, LLC., you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether obtained under the terms of use or otherwise.

2. Privacy Policy

AR3S Privacy Notice

Updated: August 22, 2024

This Privacy Notice describes what personal information we collect, how we collect and use your personal information, who we disclose it to and why, the measures we take to protect your personal information, and the choices you may have regarding our use of your personal information. It covers our AR3S in the United States and Puerto Rico, and our websites and mobile apps and services where this Privacy Notice is posted (“Sites”).

What is not covered in this Privacy Notice?

Our Notices for our Specialized Operations cover the uses of financial products and services that we offer either directly or in connection with business partners, and mobile device retail installment sales.

What Personal Information Do We Collect?

We may collect or receive the categories of personal information listed below, which may depend on the products or services you may use, as well as your device and account settings. Not all categories of personal information will be collected or received about every individual.

• Basic Personal Identifiers: Such as name, telephone number, physical address, email address, government-issued identifiers (e.g., national identification numbers, driver’s license numbers), and signatures.
• Device and Online Identifiers: Such as account login information, Mac address, IP address, cookie IDs, mobile ad IDs, and social media information.
• Internet and Other Network Activity Information: Such as information about your browsing or search activity as well as your interactions with our websites, mobile applications, emails, or advertisements such as keystroke patterns (these tell us if it is you who is interacting with us, or a bot).
• Commercial Information: Such as purchase and transaction history information (such as products or services you have purchased, rented, or returned), product reviews, travel and vacation information, and sweepstakes and contest entries.
• Communications: Communication details (such as the content of emails, text messages, or other communications), call logs, and calendar information, where AR3S is a party to the exchange.
• Demographic Information: Such as age, gender, citizenship, ethnicity, date of birth, family or marital status, household income, education, professional and employment information, family health, number of children, number of cars owned, and software or virtual assets owned.
• Financial Information: Such as credit or debit card numbers, and financial account numbers.
• Biometric Information: Such as voice prints, imagery of the iris or retina, face geometry, and palm prints or fingerprints.
• Geolocation: Data about the location of your device, which may be imprecise (i.e., inferred from your device’s IP address). If you provide your consent, this data may be precise.
• Sensory Information: Audio, visual information, and other sensory information such as photographs and audio and video recordings.
• Background Information: Background and criminal information, such as background checks and criminal convictions.
• Inferences: Individual preferences and characteristics, such as inferences drawn from and related to shopping patterns and behaviors, intelligence, and aptitudes.

How Do We Use Personal Information?

We use personal information to provide you with products and services and to operate and improve our business. For example, we use it for:

• Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytics services, providing storage, or providing similar services.
• Performing and providing advertising and marketing services, including targeted advertising.
• Conducting auditing and monitoring of transactions and engagement, including auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance.
• Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.
• Helping to ensure security and integrity and prevent fraud.
• Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.
• Debugging to identify and repair errors.
• Conducting business analysis, such as analytics, projections, identifying areas for operational improvement.
• Conducting research and development, including undertaking internal research for technological development and demonstration.
• Fulfilling our legal functions or obligations.

How Do We Collect Personal Information?

We may obtain and combine personal information from different sources, collected online and offline, including information from third-party sources across different types of technology and devices.

1. Provided Directly by You or a Member of Your Household

When you visit us in our stores or online, you may share different types of personal information with us when you engage in the activities below:

• Conduct a transaction in-store or online, or request a service where we collect information.
• Create an account on one of our websites or mobile services.
• Request customer service or contact us.
• Post a rating, review, or other user-generated content.
• Participate in a contest, sweepstake, promotion, or survey.
• Use features of our websites or mobile services that enable us, with your consent, to access the camera, microphone, or contacts on your computer or mobile device.

2. Collected Through Automated Means

We may obtain personal information about you such as device and online identifiers and internet or other network activity information via automated means through your use of technology, such as when you visit our websites or use our mobile applications, or click on advertisements or links in emails. Depending on your device’s settings, we may collect precise geolocation information.

3. Collected Through In-Store Technology

Our point-of-sale terminals process your credit card information when you complete your purchase, and we operate in-store cameras for security and operational purposes.

4. Obtained from External Third-Party Sources

We may obtain personal information about you from other sources to help us correct or supplement our records, improve the quality or personalization of our services, increase the appeal and relevance of advertising, and to prevent or detect fraud.

Who Do We Disclose Your Information to & Why?

We may share the categories of personal information described above with certain categories of third parties, including:

• Within Our Corporate Family of Companies: For use in ways consistent with this Privacy Notice.
• Vendors for Business Operations: Shipping vendors, billing and refund vendors, payment card processors, and companies that help us improve our products and services.
• Advertising, Marketing, and Related Technology Partners: To tailor the ads you see using information collected about you over time across participating websites.
• Law Enforcement, Courts, and Other Legal or Governmental Bodies: When required by law or legal process, or when we believe doing so will help to protect the safety, property, or rights of individuals or AR3S.
• Business Transfers: As part of a merger, sale, or reorganization of our business.

How Can You Set Your Preferences?

Marketing Communications

• Opt-in standard for automated phone and text messages, and for disclosing personal information with companies outside of our corporate family for direct marketing.
• Opt-out standard for email, mobile service (in-app) notifications, and postal mail.

Interest-Based Advertising

You can opt out of interest-based ads through your AR3S.com account settings, via your mobile device settings, or through established advertising industry groups like the National Advertising Initiative or Digital Advertising Alliance.

State Privacy Rights (California, Colorado, Connecticut, Oregon, Texas, Utah, Virginia)

Depending on your state of residence, you may have specific rights regarding your personal information, including the right to request access, deletion, or correction of your data, or to opt out of targeted advertising and data sales. Residents can exercise these rights via the designated privacy request portals in our website footer or app settings.

Contact Us

To contact the Customer Service Team about this Privacy Notice or about how we handle your personal information, write to us at:

AR3S Corporate Privacy

16192 Coastal Hwy

Lewes, DE 19958

3. Refund & Shipping Policy

Delivery & Shipping Overview

We will arrange for the shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process unless explicitly stated by a valid promotion and the particular terms and conditions of AR3S.

• Processing Times: We are closed on weekends and major US & PR holidays. All orders received on Friday after 12 noon, Saturday, and Sunday will begin processing the following business day. Please allow three (3) to seven (7) business days for these orders to be processed as estimated times could vary due to high order volume.
• Risk of Loss: Title and risk of loss pass to you upon our transfer of the products to the carrier/delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

Return & Exchange Policy

We want you to be completely satisfied with your purchase. Please review this policy carefully before buying. This policy is prominently displayed at checkout, on receipts, our website, and in-store signage (in English and Spanish) to ensure full transparency, in compliance with Synchrony Bank requirements for fair and reasonable terms and Puerto Rico's Department of Consumer Affairs (DACO) regulations on disclosure and consumer protection.

Return Window

• Most consumer electronics, computers, laptops, tablets, monitors, accessories, and related items may be returned or exchanged within 14 calendar days from the date of purchase (or delivery for online/phone orders).
• The 14-day period applies to both opened and unopened items unless otherwise noted.

Eligibility Requirements

• Items must be in resalable condition — original packaging (if applicable), all accessories, manuals, cables, software, registration cards, and any included items must be returned intact and undamaged.
• Proof of purchase (receipt, order confirmation, or packing slip) is required. No additional personal information is needed beyond this for standard returns.
• For online purchases, items must be shipped back (or returned in-store) with tracking if requested; return shipping costs may apply unless the item is defective.

Special Categories & Restrictions

• Activatable/mobile devices (e.g., cell phones, smartwatches with cellular, prepaid phones): Strict 14-day return window; must be unactivated or in like-new condition with original seals if applicable.
• Software, digital downloads, gift cards, and opened consumables (e.g., printer ink, batteries): Non-returnable/non-exchangeable unless defective.
• Custom-built or special-order computers: May be subject to restocking fees or non-returnable if personalized.
• Defective/damaged items: Covered under manufacturer warranty; returns accepted beyond 14 days if within the warranty period. We handle initial returns for defects within 14 days as a courtesy.

Restocking Fees

• A restocking fee of up to 15% may apply for opened/used electronics returned in resalable condition (excludes defects or our error).
• There is no fee for unopened items in original packaging or defective items.

Store Credit Process (No Cash Refunds Issued)

• We do not issue cash refunds for any returns. All eligible returns receive store credit issued to the original purchaser, usable for future purchases in-store or online.
• Store credit is processed after we receive and inspect the item (typically 3–10 business days).
• Store credit will be issued in the full amount of the returned item(s) (minus any applicable restocking fees).
• Original shipping fees are non-refundable unless the return is due to our error or a defective product.
• Store credit does not expire and can be used toward any eligible merchandise.

How to Initiate a Return

• In-store: Bring the item + receipt to any of our locations during business hours.
• Online/mail orders: Initiate a return via our website/account portal or contact customer service for a return authorization (RMA) and prepaid label (if eligible).

Customer Service Contacts

If you have any questions regarding your shipment, returns, or refunds, please reach out to our team:

• Phone: 787-979-3228
• Email: sales@ar3s.ai / websupport@ar3s.ai